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Terms & Conditions

Handling Fees

If a customer cancels their Paint Protection Film Kit order with Car Protection Pros, after the confirmation email has been sent to the customer for their approval and before the kit has been computer cut, for any reason; a $20 Processing and Handling Fee will apply to the transaction. Any credit card charges processed to purchase the kit(s) will be refunded minus the $20 Processing and Handling Fee.  If the kit has already been computer cut, then the sale is final and our "No Refund policy"  applies to the transaction. 

Use of this Site

By accepting these Terms of Use through your use of the Site, you certify that you are at least 18 years of age. If you are under the age of 18 your use of this site must be supervised by a parent or guardian responsible for the agreement of our Terms of Use. If you are a parent or legal guardian agreeing to these Terms of Use for the benefit of a child younger than 18, you are fully responsible for his or her use and all financial charges and legal liabilities that he or she may incur. If you do not agree to any of these terms and conditions, you may not use this Site. All billing and shipping information provided must be truthful and accurate. Providing any untruthful or inaccurate information constitutes a breach of these Terms of Use. By confirming your purchase at the end of the checkout process, you agree to accept and pay for the item(s) requested.

All Site contents ("Contents") are intended solely for non-commercial use. You may not download or copy the Contents displayed on the Site. You may not reproduce any Contents of the Site or any related downloaded content and documents. All software used on this Site is the property of Car Protection Pro and protected by U.S. and international copyright laws. The Contents on this Site may be used only for shopping. All other uses, including modification, reproduction, transmission, distribution, or display of the Contents on this Site is prohibited.

Security

Users are prohibited from violating or attempting to violate the security of the Site or other of the Site's users, including: accessing data not intended for such user or logging onto a non-authorized account; attempting to compromise the vulnerability of a system or network or to breach security or authentication without authorization; attempting to interfere with service via means of submitting a virus other means to deny others to the Site. Violations of system or network security will result in civil or criminal liability. Car Protection Pro will investigate occurrences that involve such violations and will involve law enforcement in prosecuting users involved in such violations.

Shipping

All orders are shipped via USPS or UPS mail to customers in the U.S. USPS Express mail upgrades are available. USPS Priority Mail orders are usually shipped within 48 hours and please allow up to 5 days in transit. This means it could take 7-10 days to actually receive your package although it is usually in under 5 days. USPS Express Mail orders usually ship the same day or within 24 hours. Please understand that choosing (express) overnight does not necessarily mean your order will be in your hands tomorrow. We do not ship orders Sundays.  All orders over $200.00 value will require a signature at time of delivery,

Risk of Loss

 All items purchased from Car Protection Pros are made pursuant to a shipment contract which means the risk of loss and title of such items pass to you upon delivery of said item(s) to the carrier.

Order Acceptance

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Car Protection Pros reserves the right at any time after receipt of your order to accept or decline your order for any reason. Car Protection Pros reserves the right to reject any order you place, and/or to limit quantities on any order, without giving any reason. If Car Protection Pros rejects your order; we will generally attempt to notify you using your email address you gave when you placed the order.

Pricing Information

Occasionally, pricing or typographical errors may occur. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product description, We shall have the right, at our sole discretion, to refuse or cancel any order(s) placed for the item(s). In these events We may contact you for further instructions or inform you of cancellation of your order.

Prices and availability are subject to change without notice.

Chargebacks

Users agree to settle all disputes directly with Car Protection Pro arising from any transaction with Car Protection Pro or its associates. Use of this Site indicates the user is in agreement with the Terms of Use, and as such, all chargebacks will be contested by Car Protection Pro. Abusive and fraudulent chargebacks may result in legal action against the claimant, as a chargeback is the original financial institutions opinion of financial responsibility, but not a legal ruling from a court of law. All legal action will seek the initial chargeback amount, travel costs, and legal fees related to each incident.

Disputes

Users agree that any dispute or claim relating in any way to your visit to the Site or to products or services sold or distributed by Car Protection Pros through the Site will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to this agreement.
There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow these terms and conditions as a court would.


Indemnification

You agree to defend, indemnify and hold harmless Car Protection Pros and its affiliates from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.

Installation Disclaimer

CarProtectionPros.com makes every effort to assure that all pre-cut paint protection film kits have been test-fit or otherwise checked for fit and suitability for the specific make and model advertised. Despite the fact that thousands of retail customers have been successful in installing this product themselves, a professional quality installation does require some skill on the part of the installer for which CarProtectionPros.com cannot be held accountable. CarProtectionPros.com’s liability is limited to providing installation instructions, advice via telephone and email correspondence or through our "FAQ" web page. The purchase and installation of CarProtectionPros.com pre-cut kits is done so at the buyer’s risk. CarProtectionPros.com recommends that any repainted surfaces on your vehicle be professionally painted and fully cured before applying paint protection film. If the paint protection film is removed, it is possible that the non-OEM painted surface could be damaged in the removal process. The buyer recognizes this risk on non-OEM paint and CarProtectionPros.com cannot be held accountable. CarProtectionPros.com does not offer any film warranties, stated or implied, to the customer.

Return Policy

Buyer recognizes that all orders are custom manufactured to the customer's specific vehicle after order is placed and the customer approves the "confirmation email". Therefore, under most circumstances any request to return or refund of the product due to reasons other than product defect or incorrect shipment (i.e. wrong parts, incomplete parts, etc.) is not allowed, but on occasion we do make exceptions. If we have a pending order for the same part number or it is a very common part we may consider approving a return. Defective film must be returned before installation on the original release liner.  Defective film will be replaced and will not be eligible for a refund.  All approved, returned products will be subject to a 50% restocking fee.  All return requests must be initiated within 14 days of purchase. To request a return, please contact us to receive a return authorization number and return instructions prior to returning any items. Any returns without a return authorization number will be refused. Shipping must be prepaid by the customer on all returns. We must receive all returned merchandise in resalable condition before credit will be issued. Defect photos will not be accepted as proof. Film that is not packaged correctly, damaged in shipping, peeled off the release liner, or in any condition other than the way it was sent to you, will not be eligible for a refund. 

Copyright, Trademark, and Content Ownership

All content under the domain CarProtectionPros.com is protected by the copyright laws of the United States of America. You agree not to reproduce, sell, or exploit any portion of CarProtectionPros.com without the express written consent of Car Protection Pros. You are not permitted to use the Car Protection Pros name or any Car Protection Pros trademarks, logos, or domain names in a way that implies partnership, sponsorship or endorsement from Car Protection Pros unless you have explicit written permission from Car Protection Pros. You retain all intellectual property rights over information and material that you provide in conjunction with the use of the Car Protection Pros service. Car Protection Pros has the right in their sole discretion to review and remove any content for any reason.

Back Orders

Unless otherwise specified by the customer, all orders for merchandise temporarily out of stock will be held on back order and shipped when available.

No Responsibility To Sell Mispriced Products

We have the right to refuse or cancel any orders placed for products listed at an incorrect price or containing any other incorrect information or typographical errors. We have the right to refuse or cancel any such orders whether or not the order has been confirmed and your payment has been complete. If payment has been complete, we will immediately refund your credit card account. If the item(s) in question have not been paid for we will need to charge your credit card for those items.​

Erroneous Chargebacks

Car Protection Pros will pursue, to the fullest extent of the law, the recovery of all funds resulting from erroneous credit card chargebacks.

Miscellaneous

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Car Protection Pros products) shall be in the state or federal courts located in Sacramento County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Car Protection Pros products) must be commenced within one (1) year after the claim or cause of action arises. Car Protection Pros failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Car Protection Pros may assign its rights and duties under this Agreement to any party at any time without notice to you.